Ratchet+wrench Radio

  • Autor: Vários
  • Narrador: Vários
  • Editor: Podcast
  • Duración: 172:22:31
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Informações:

Sinopsis

The official podcast of Ratchet+Wrench, providing strategies and inspiration for auto care success.

Episodios

  • How Your Mental Health Affects Your Business Decisions

    04/06/2025 Duración: 21min

    In this episode of Ratchet+Wrench Radio, Margaret Light, licensed marriage and family therapist of Equilibrium Therapy Services P.L.L.C. talks about the impact of mental health on decision-making in business. She also has tips for owners and managers who are too optimistic or too pessimistic, and discusses how to bounce back mentally from a bad decision.

  • The Road to Repair: Why the Customer Journey Starts Online

    30/05/2025 Duración: 30min

    In this episode of Rachet+Wrench Radio, sponsored by SHOP-WARE, Editor-in-Chief Ivan Rioja-Scott sits down with Cavan Robinson, VP of Vehlo, to talk about how SHOP-WARE can help improve your shop’s efficiency and bottom-line results. By using a streamlined cloud-based platform, you can significantly improve customer service while ensuring your shop runs seamlessly, boosting car counts, average repair orders and technician efficiency. 

  • Turning Around a Failing Shop and Executing a Plan for Growth

    28/05/2025 Duración: 42min
  • How to Increase Customer Loyalty

    21/05/2025 Duración: 46min
  • It's Not What You Say, It's How You Say It w/Kathleen Callahan

    14/05/2025 Duración: 51min
  • Don't Treat Your Vendors That Way

    07/05/2025 Duración: 46min
  • Forecast and State of the Industry w/Mike Bennett

    30/04/2025 Duración: 49min
  • Two Sisters: An EV Shop and an ICE Shop

    23/04/2025 Duración: 58min
  • Selling, Upselling, and Overselling

    16/04/2025 Duración: 43min
  • Podcast: Editor Ecclesia #2 w/Chris Jones & Ivan Rioja-Scott: What Makes a Shop Owner?

    09/04/2025 Duración: 33min
  • Make Social Media a Tool for Growth and Transparency w/Jacki Lutz

    02/04/2025 Duración: 42min
  • Addressing the Technician Shortage and the NAPA Team Tool Rebate

    26/03/2025 Duración: 33min
  • The Journey to Find the Right Coach w/Tonnika Haynes

    19/03/2025 Duración: 49min
  • Peace of Mind or Damage Control? The Case for Proactive Security in Auto Repair

    13/03/2025 Duración: 18min

    In this episode of Rachet+Wrench Radio, sponsored by AMAROK, Editor-in-Chief Ivan Rioja-Scott sits down with AMAROK Enterprise Development Manager Jackson Skey to talk about how improving your repair shop's security can be a turnkey solution that can give your customers peace of mind that their vehicle is being cared for. The right security solution can even save time and reduce vehicle damage because it may reduce or eliminate the need to move vehicles inside the facility each night.   Join us as we uncover how easily a system can be installed to get your shop on the road to higher security and productivity. To learn more about AMAROK, click here!  

  • Thinking About Selling your Shop? Here's is how w/Jesse Jackson of Mango Automotive

    12/03/2025 Duración: 34min

    In this episode, Jesse Jackson, owner of Mango Automotive, talks about things you can do to help the sale of your shop. She discusses factors that can get your shop a higher valuation and her road to expanding from scratch to 7 shops.

  • How to Build an Automotive Repair Shop Brand

    05/03/2025 Duración: 41min
  • Understanding Every Minute of Your Effective Labor Rate

    26/02/2025 Duración: 54min
  • Tara Topel on Building a Brand, Choosing the Right Coach, Recruiting Techs, and More

    19/02/2025 Duración: 28min
  • Editor Ecclesia w/Chris Jones & Ivan Rioja-Scott: AI, Tariffs, RWMC, & More

    12/02/2025 Duración: 40min
  • Why Are We Trying to Get Approvals for Everything on The DVI?

    05/02/2025 Duración: 44min
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