Ceb Talent Angle With Scott Engler

*This episode is an excerpt taken from our 2020 interview. In the wake of recent killings of Black Americans, Ben & Jerry’s put out a sharply-worded statement, which garnered social media attention for its strong condemnation of racial inequality and injustice.  In this Talent Angle podcast interview, Chris Miller, global head of activism at Ben & Jerry’s, shares the company’s history of social activism and discusses how it’s been uniquely positioned to effect global change. He also makes the case for corporate advocacy, urging organizations to have clarity in their beliefs and to speak out for their values.

This week, we're re-releasing an audience favorite podcast from this year. Please enjoy our conversation with Marissa King, professor at the Yale School of Management, as she makes the case for the power of professional and personal networks. In her book “Social Chemistry: Decoding Patterns of Human Connection,” she explores the different dimensions along which human connections are made, introducing three styles of network connection — expansionist, broker and convener. She offers practical tips and guidance for organizations looking to help their employees cultivate stronger professional ties.

*This episode is an excerpt taken from our 2020 interview. Generational expert Jason Dorsey discusses the implications of a growing Gen Z workforce in his book “Zconomy”, co-authored with Denise Villa, CEO of The Center for Generational Kinetics. He explains how global events influenced Gen Z’s expectations as consumers and employees, and how employers can meet those expectations. Dorsey shares his and Villa’s research on Gen Z’s preferences for onboarding, feedback, recognition and compensation. Jason Dorsey is an author, keynote speaker, and researcher. He is president of The Center for Generational Kinetics, a generational speaking, research, and strategic consulting firm with clients from many industries. He is a three-time company founder and author of Y-Size Your Business, which details ways to improve Millennial performance.

In this Talent Angle podcast, Gartner chief of HR research Brian Kropp shares challenges and opportunities that are top of mind for CHROs as 2022 approaches. He discusses how HR must adapt to a hybrid future in which leaders and managers need new skills and employees expect a more human relationship with their organizations. Kropp goes on to explain how executives must take new approaches to decision making to usher in the changes needed in this disruptive environment. Brian Kropp is Gartner’s chief of HR research. He oversees Gartner’s research, tools, services and support for CHROs and their leadership teams. Before joining Gartner, he worked in a variety of roles, conducting different types of economic analysis to drive critical business outcomes. He holds a bachelor’s and a master’s in economics from Clemson University and a doctorate in public policy and applied economics from the University of North Carolina. Peter Aykens is a practice vice president in Gartner’s HR practice. He is responsible for build

*This episode is an excerpt taken from our 2020 interview. Bureaucracy kills innovation. So say Michele Zanini and Gary Hamel in their book “Humanocracy: Creating Organizations as Amazing as the People Inside Them.” They argue that relying on outdated processes and capabilities, legacy systems and hierarchical decision-making hamstring growth and stifle workforce success. To overcome these challenges, they also provide practical guidance to create organizations that deliver business results and better serve the people inside them.  

In his book, “The Human Element: Overcoming the Resistance that Awaits New Ideas,” Kellogg professor David Schonthal challenges the default assumption that selling an idea requires the seller to heighten its appeal. Instead, he makes the case that failure to adopt ideas, strategies or products is often due to the four key psychological frictions that oppose change: inertia, effort, emotion and reactance. He argues that successful leaders and innovators must identify, understand and overcome these to achieve novel outcomes.

*This episode is an excerpt taken from our 2020 interview. Amazon’s presence in consumers’ lives is seemingly inescapable, though whether—and for how long— this hold will last is unclear. In his book, Bezonomics: How Amazon is Changing Our Lives and What the World’s Best Companies Are Learning From It, author Brian Dumaine explores just that. In doing so, he offers an insightful portrait of Jeff Bezos and the sprawling enterprise he’s built, as well as tips for businesses to compete in this digital age.

In this Gartner Talent Angle episode, author and banker Jeff Korzenik shares insights about the second-chance talent pool—that is, reemploying candidates with criminal records. He offers practical advice on tapping into non-traditional sources of talent by  differentiating between felony types, partnering with nonprofits and reevaluating legacy talent policies and processes. Jeff Korzenik is Chief Investment Strategist for Fifth Third Bank, one of the nation’s largest banks. He is the author of the book “Untapped Talent: How Second-Chance Hiring Works for Your Business and the Community” on the business case and best practices for hiring people with criminal records.

*This episode is an excerpt taken from our 2020 interview. Steve Herz argues positive feedback can limit personal and professional growth, while constructive feedback can lead to self improvement. He frames these insights using three communication traits: authority, warmth, energy (AWE). According to Herz, individuals can leverage the AWE framework to more effectively communicate and connect. Steve Herz is a talent agent and career advisor, as well as the president and founding partner of IF Management, now a part of the Montag Group. He has represented and coached dozens of sports, media, and entertainment leaders over the course of nearly three decades. Steve’s ultimate goal is to use his motivational message and distinct skillset to aid others on their journey to greater heights.

Questions of fairness and equity in the workplace have a renewed urgency, given the transition to hybrid work and the more human relationship between employees and employers. Workplace fairness--either perceived or actual--has real consequences on an organization’s performance and retention. Gartner’s Chief of HR Research Brian Kropp joins the Gartner Talent Angle to discuss strategies that organizations can apply to ensure employees are heard to bolster fairness. Brian Kropp is Gartner’s Chief of HR Research. He oversees Gartner’s research, tools, services and support for CHROs and their leadership teams. Before joining Gartner, he worked in a variety of roles, conducting different types of economic analyses to drive critical business outcomes. He holds a B.S. and M.S. in Economics from Clemson University and a Ph.D. in Public Policy and Applied Economics from the University of North Carolina.   Peter Aykens is a Practice Vice President in Gartner's Human Resources practice. He is responsible for building an

*This episode is an excerpt taken from our 2020 interview. Businesses across industries and geographies are facing disruption on multiple fronts — economic turmoil, employee activism, regulatory uncertainty. In this Talent Angle podcast episode, Andrew Barnes, author of “The 4 Day Week,” argues that success in this environment calls for businesses to embrace new ways of working which are rooted in flexibility. Barnes shares his company’s journey to designing a shorter workweek for employees and urges other organizations to abandon what he views as an entrenched anachronism, the 5-day workweek.

The team is working on new episodes of the Gartner Talent Angle podcast, which will start rolling out in a few weeks. In the meantime, new host Dion Love shares some of the team’s favorite episodes of the show. This episode originally aired in March 2017. Laszlo Bock believes that giving people freedom and supplementing our instincts with hard science are steps on the path to making work meaningful and people happy. Laszlo joins the Talent Angle to discuss the seminal importance of recruiting, rethinking engagement, creating transparent workplaces, fostering feedback, and so much more.

*This episode is an excerpt taken from our 2020 interview. On this episode of the Talent Angle podcast, executive Nancy Duarte shares insights from her new book DataStory: Explain Data and Inspire Action through Story. Duarte emphasizes the importance of empathy when presenting data, offers compelling structures for storytelling and outlines strategies to craft data-driven recommendations. Nancy Duarte is a communication expert who has been featured in several media outlets and is also a Harvard Business Review contributor. As a persuasion expert, she specializes in incorporating story patterns into business communications, and her firm, Duarte, Inc., is a leader behind some of the most influential visual messages in business and culture. She's written five bestselling books—four of which have won awards. She's also spoken at numerous conferences and her TEDx talk has garnered over two million views. She regularly speaks at business schools and is a lecturer at Stanford University.

The team is working on new episodes of the Gartner Talent Angle podcast, which will start rolling out in a few weeks. In the meantime, new host Dion Love shares some of the team’s favorite episodes of the show. This episode originally aired in April, 2016.  For generations, we have focused on the individual drivers of success: passion, hard work, talent, and luck. But today, success is increasingly dependent on how we interact with others. Through his research, Adam Grant argues that at work, most people operate as either takers, matchers, or givers. Whereas takers strive to get as much as possible from others and matchers aim to trade evenly, givers are the rare breed of people who contribute to others without expecting anything in return. Using his own pioneering research as Wharton's youngest tenured professor, Grant shows that these styles have a surprising impact on success. Although some givers get exploited and burn out, the rest achieve extraordinary results across a wide range of industries.

*This episode is an excerpt taken from our 2020 interview. Succeeding as a leader requires you to create conditions that enable others to thrive and perform. But too often, leaders overly center themselves in an effort to ensure effectiveness. In her new book, Unleashed: The Unapologetic Leader’s Guide to Empowering Everyone Around You, Harvard Business School professor Frances Frei challenges our existing models of leadership. She proposes a different orientation—one which shifts the frame of reference from leaders to those around them.

In this Talent Angle podcast, workforce expert and “Undercover Millennial” Clint Pulver shares his unique methodology of “undercover” interviews to understand employees’ workplace experiences. He discusses the impact of underperforming managers on employees — from low engagement to increased attrition. Using qualitative findings from his interviews, he argues that managers and leaders should create moments that lead to solutions and develop mentorship opportunities for themselves and members of their teams. Clint Pulver is a professional keynote speaker and author of “I Love It Here: How Great Leaders Create Organizations Their People Never Want to Leave”. Pulver has worked with corporations to create loyalty through his work and research as the “Undercover Millennial.” He has been featured by BusinessQ Magazine as a “Top 40 Under 40.” In 2020, Pulver won an Emmy Award for his short film “Be a Mr. Jensen,” which tells the story of how a single moment and a particular mentor can change the course of a life.

*This episode is an excerpt taken from our 2020 interview. Companies often assume their workplace cultures are ones with high levels of integrity. But too many rely on reactive rather than proactive approaches to managing misconduct. On this episode of Gartner’s Talent Angle, Rob Chesnut, Chief Ethics Officer of Airbnb, offers practical advice on creating organizational culture with intentional integrity. Chestnut also lays out how companies can effectively clarify their ethical stances and motivate employees to model desired values.

Humans are hardwired to add rather than subtract. Across various contexts ー whether biological, cultural or economic ー we often default towards more. Professor Leidy Klotz, author of “Subtract: The Untapped Science of Less, ” argues we pay a price for the belief that more is better. In this Gartner Talent Angle interview, Klotz makes the case for the untapped potential of less, exploring subtraction as an overlooked strategy to achieve business results.

*This excerpt was taken from our 2020 interview. The #MeToo movement has called attention to the prevalence of workplace misconduct. In response, organizations across industries and sectors have had to confront the many risks—legal, reputational, and financial—misconduct and harassment pose to their bottom line. In her book #MeToo in the Corporate World: Power, Privilege, and the Path Forward, labor economist and award-winning author Sylvia Ann Hewlett urges companies to recognize the adverse consequences of toxic workplace cultures. She provides HR leaders and professionals with tools and strategies to create more equitable and safe workplace environments, especially for marginalized groups.

Using findings from her two books — “Collective Genius” and “Being the Boss” — Harvard Business School professor Linda Hill, reflects on the elements of leadership that produce innovation. She argues for a view of leaders as social architects, tasked with building cultures and capabilities necessary for their teams to do their best and most creative work. For organizations looking to learn from her leadership playbook, she counsels focusing on creative abrasion, creative agility and creative resolution.