What's Next! With Tiffani Bova

Welcome to the What's Next! podcast with Tiffani Bova.   This week I have the wonderful pleasure of speaking with Horst Schulze. Horst is a legend and leader in the hotel world and his teachings and vision have reshaped the concepts of service and hospitality across industries. His professional life began over 65 years ago as a server's assistant in a German resort town. He’s worked for both Hilton Hotels and the Hyatt Hotels Corporation before becoming one of the founding members of The Ritz Carlton Hotel Company in 1983. During his tenure at The Ritz Carlton, he served as President and COO and under his leadership The Ritz Carlton Hotel Company was awarded the prestigious Malcolm Baldrige National Quality Award-twice-making it the first and only hotel company to ever win even one! In 1991, Horst was recognized as "corporate hotelier of the world" by HOTELS Magazine, and in 1995, he was awarded the Ishikawa Medal for his personal contributions to the quality movement. After leaving The Ritz Carlton Hotel Com

Welcome to the What's Next! podcast with Tiffani Bova.  This week we take on the world of cultural innovations with organizational leader and learning strategist Melissa Daimler, who guides us through the continuous act of re-designing, reimagining, and re-connecting our behaviors, processes, and practices that make up culture. Melissa Daimler is the Chief Learning Officer of Udemy, a leading destination for learning and teaching online. She is helping the company evolve their platform and approach to learning, helping the global workforce also re-design how they think about culture and work. Prior to Udemy, she launched Daimler Partners, a boutique advisory and coaching company that worked with founders and leaders to help them design and scale their culture. Daimler led HR for a fast-growing venture-funded startup. She also created and built Learning & Organizational Development functions for Adobe, Twitter and WeWork. Daimler is a speaker, panelist, and contributor to Harvard Business Review (HBR) and

Welcome to the What's Next! podcast with Tiffani Bova. This week we look back to our special episode of the LinkedIn Live chat with Ryan Serhant! Ryan is a real estate broker, CEO, and the founder of SERHANT., a vertically integrated mega brokerage comprising an in-house film studio, education arm, marketing division, and technology platform. He's also a bestselling author, producer, and star of Bravo's Million Dollar Listing New York and Sell It Like Serhant. I am excited to bring you this episode with Ryan Serhant on the What’s Next! Podcast!   THIS EPISODE IS PERFECT FOR… salespeople–which, according to Ryan, is everyone if you think about it!   TODAY’S MAIN MESSAGE… Ryan shares his journey from starting out as a struggling actor in New York, to building a mega brokerage and multimedia brand. He walks us through the real estate scene in New York amidst the sudden onslaught of the pandemic in March of 2020 and how he wrote his book, Big Money Energy, and started a brand new residential real estate business

Welcome to the What's Next! podcast with Tiffani Bova.  This week we rewind back to our early history in the archives and revisit the conversation with leadership and innovation expert Dr. Linda Hill, who navigates us through both the theoretical aspects of inspirational leadership while providing a practical set of instructions for how to put it in practice for your daily life. Linda Hill is the Wallace Brett Dohm Professor of Business Administration at the Harvard Business School and the chair of the Leadership Initiative. She’s is regarded as one of the top experts on leadership, is the co-author of Collective Genius: The Art and Practice of Leading Innovation and Being the Boss. Dr. Hill is also the co-founder of Paradox Strategies and the co-creator of the Innovation Quotient. She was named by Thinkers50 as one of the top 10 management thinkers in the world in 2013 and received the Thinkers50 Innovation Award in 2015.  Her TED Talk, How to Manage Our Collective Creativity, has gotten more than 2 million

Welcome to the What's Next! podcast with Tiffani Bova.  This week we journey into the unknown with innovation researcher Nathan Furr and entrepreneur Susannah Furr, who navigate us through the fear and stress of uncertainty to find the creative opportunity on the other side. Nathan Furr is a professor of strategy and innovation at INSEAD in Paris and an expert in the fields of innovation and technology strategy. His bestselling books include The Innovator’s Method and Innovation Capital. Published regularly in Harvard Business Review, MIT Sloan Management Review, Forbes and Inc., he is an Innosight Fellow, has been nominated for the Thinkers50 Innovation Award, and works with leading companies including Google, Microsoft, Citi, ING, and Philips. Susannah Harmon Furr is an entrepreneur, designer, art historian, and contrarian. Her clothing line was inspired by her research into the intricate embroidery Dutch women painstakingly rendered on their plain uniforms—details often invisible to all but the wearer—and

Welcome to the What's Next! podcast with Tiffani Bova.  Our conversation this week takes a deep dive into the world of product innovation, and our guest this week, Jim Euchner, provides us with a technical explanation detailing how to bring a business to the next level. Jim is Honorary Professor at Aston Business School (UK) and Editor in Chief of Research-Technology Management, a peer-reviewed journal for practitioners of innovation, technology and research management. He was previously Vice President of Global Innovation at Goodyear Tire & Rubber Company, where he led the development of new businesses and helped launch five businesses on three continents. Prior to his work at Goodyear, Jim held positions as Vice President of Growth Strategy and Innovation at Pitney Bowes, Inc. and Vice President, Network Systems Advanced Technology at Bell Atlantic (now Verizon). Jim has worked in the field of intelligent systems for over 25 years. In his consulting practice, he helps companies to implement businesses e

Welcome to the What's Next! podcast with Tiffani Bova.  Dr. Ron Adner is The Nathaniel D’1906 and Martha E. Leverone Memorial Professor of Business Administration and Professor of Strategy and Entrepreneurship at the Tuck School of Business at Dartmouth College. Prior to joining Tuck, he was the Akzo-Nobel Fellow of Strategic Management at INSEAD, where he served on the faculty for ten years.   Adner’s work is a rare convergence of rigorous academic research, profound managerial insights, and practical, powerful frameworks. Applied, tested, and validated in some of the world’s leading companies, his ‘Wide Lens’ approach to seeing the bigger strategy picture has been transformative in driving effective innovation in both the corporate and social sectors. He is a keynote speaker, consultant, and advisor to companies around the world. His engagements have transformed strategy at Fortune 500 firms as well as at entrepreneurial startups Dr. Adner is founder of the Strategy Insight Group, whose mission is to help c

Welcome to the What's Next! podcast with Tiffani Bova.  Dr. Marshall Goldsmith is a member of the Thinkers 50 Hall of Fame. He is the only two-time Thinkers 50 #1 Leadership Thinker in the World. He has been ranked as the World’s #1 Executive Coach and Top Ten Business Thinker for eight years. Marshall was chosen as the inaugural winner of the Lifetime Award for Leadership by the Harvard Institute of Coaching.     Goldsmith, a New York Times #1 bestselling author, has written or edited 43 books which have sold over 2.5 million copies, been translated into 32 languages, and become listed bestsellers in 12 countries. Amazon recently recognized the ‘100 Best Leadership & Success Books Ever Written’ - and included Marshall’s Triggers and What Got You Here Won’t Get You There. H is the only living author with two books on the list. His other bestsellers include: MOJO, Succession: Are You Ready?, The Leader of the Future and How Women Rise (with lead author, Sally Helgesen).   THIS EPISODE IS PERFECT FOR…  anyo

Welcome to the What's Next! podcast with Tiffani Bova.   Striking a balance between informational science and emotional perspectives, Liz Fosslien is equal parts illustrator and writer, telling the story of how we all have big feelings and that’s what makes us human. We welcome Liz back to the show to share details about her new book co-written with Mollie West Duffy titled “Big Feelings: How to Be Okay When Things Are Not Okay.” The book highlights seven difficult emotions and enables readers to learn how to thrive in difficult situations and emerge a better person on the other side of it. Liz Fosslien is the head of content and communications at Humu, a company that makes it easy for teams to improve, every single week. She has designed and led sessions related to emotions at work for audiences including TED, LinkedIn, Google, Viacom, and Spotify. Liz’s writing and illustrations have been featured by The Economist, Freakonomics, and NPR. Liz is co-author and illustrator of the bestselling books, “Big Feelin

Welcome to the What's Next! podcast with Tiffani Bova. Patiently waiting for the heart of the conversation, our guests John Baird and Edward Sullivan help businesses create safe conditions for workers to feel seen and heard by their managers. Their book “Leading with Heart: 5 Conversations That Unlock Creativity, Purpose, and Results” highlights five key values they have identified to embrace an empathetic and authentic workplace culture. John Baird has been considered one of the premier executive coaches in Silicon Valley for over 25 years. He built his career coaching in the C-Suite at companies ranging from Apple and Nike to start-ups like DoorDash and MasterClass. He earned a PhD in Organizational Leadership from Purdue University. He is currently Founder & Chairman of the renowned executive coaching consultancy Velocity. Edward Sullivan has been coaching and advising start-up founders, Fortune 10 executives, and heads of state for over 15 years. His clients include executives from Google, Salesforce,

Welcome to the What's Next! podcast with Tiffani Bova. Given both of their superb networking skills, it’s a wonder Tiffani hadn’t met Keith Ferrazzi sooner for a collaboration project! On this week’s episode, we highlight Keith who is an American entrepreneur and recognized global thought leader in the relational and collaborative sciences. As Chairman of Ferrazzi Greenlight and its Research Institute, he works to identify behaviors that block global organizations from reaching their goals and to transform them by coaching new behaviors that increase growth and shareholder value. Keith has introduced a new transformational operating system he calls co-elevation that leads to exponential change and value. Formerly he was the CMO of Deloitte and Starwood Hotels. He is a #1 New York Times best-selling author of Who’s Got Your Back and Never Eat Alone and his newest book Leading Without Authority, as well as a frequent contributor to Harvard Business Review, WSJ, Fast Company, Forbes, Inc, Fortune and other publi

Welcome to the What's Next! podcast with Tiffani Bova. Elaine Bennett had a baptism by fire as a speechwriter. Less than two years after she signed on to write for the CEO of Salomon Brothers, scandal forced the executive to resign. In stepped investor Warren Buffett for whom she had always wanted to work with since she admires him as the best writer in the business world. Since working with Mr. Buffett, she continued to advise the CEOs of Fortune 100 companies, professional services firms, and leading nonprofits on their communications strategies. Passionate about Diversity, Equity, and Inclusion, Elaine has been writing on the subject since it was just called “diversity,” winning a Cicero Award for the best-written speech on Diversity. She devotes a portion of her time to working pro bono with a New York City–based nonprofit that’s determined to transform itself into a role model of antiracism. She also designates a “Nonprofit of the Quarter" to receive a portion of Bennett Ink's net proceeds because giving

Welcome to the What's Next! podcast with Tiffani Bova. This week I am so thrilled to be able to chat with Tasha Eurich. Tasha is an organizational psychologist, researcher, and New York Times best-selling author. Over her 15-plus-year career, Tasha has built a reputation as a fresh, modern voice in the business world by pairing her scientific grounding in human behavior with a pragmatic approach to professional development. She’s helped thousands of leaders—from public company CEOs to early-stage entrepreneurs—improve their self-awareness and success. Her TEDxMileHigh talks have been viewed more than three million times and in 2019, Thinkers50 named her one of the top 30 emerging management thinkers in the world. She was also chosen from more than 16,000 candidates as one of Marshall Goldsmith’s “100 Coaches” to advance the practice of leadership. Her first book, Bankable Leadership, debuted at #8 on The New York Times bestseller list and her latest book, Insight, was named a Best Book of 2017 by Strategy+Bus

Welcome to the What's Next! podcast with Tiffani Bova. This week we sat down and listened to Scott Miller, who serves as the executive vice president of thought leadership at FranklinCovey. He is the host of the FranklinCovey-sponsored On Leadership With Scott Miller, a weekly leadership webcast, podcast, and newsletter that features interviews with renowned business titans, authors, and thought leaders and is distributed to more than five million business leaders worldwide. He is also the host of the weekly radio program Great Life, Great Career With Scott Miller on iHeartRadio’s KNRS 105.9. Additionally, Miller authors a weekly leadership column for Inc. magazine. Entering his twenty-third year with FranklinCovey, Miller leads the strategy, development, and publication of FranklinCovey’s bestselling books and thought leadership, which provide the framework for the company’s world-renowned content and solutions. He is the author of FranklinCovey’s Management Mess to Leadership Success: 30 Challenges to Becom

Welcome to the What's Next! podcast with Tiffani Bova. This week I am thrilled to bring you a What’s Next! Bonus Episode with a real estate powerhouse, Tracy Tutor of Million Dollar Listing Los Angeles! For this special episode, I'm sharing my recent LinkedIn Live chat with Tracy, author of the new book: Fear Is Just a Four Letter Word. It was a fantastic conversation and one I just knew my What’s Next! Listeners would enjoy! With almost 20 years of experience, Tracy Tutor is one of the top agents at Douglas Elliman Beverly Hills and is an integral part of their Sports & Entertainment division. Tracy’s undeniable confidence has propelled her into rooms with some of the most powerful people in LA, representing some of the most noteworthy brands in real estate, and iconic architects such as Frank Gehry, John Lautner, and Pierre Koenig. She has consulted for the luxury five-star hotel and resort, Amangiri in Canyon Point, Utah on the sales of over $400 million dollars in branded real estate. Tracy is also a

Welcome to the What's Next! podcast with Tiffani Bova. We were lucky to find the awesome human Nataly Kogan and invite her on the What’s Next! Podcast to discuss emotional fitness and how to find inner happiness. She is the author of multiple books, most recently The Awesome Human Project: Break Free from Daily Burnout, Struggle Less, and Thrive More in Work and Life which helps people learn how to rest and feel more joy. A leading expert on emotional fitness, Nataly Kogan is an entrepreneur, best-selling author, and keynote speaker on a mission to help millions of people struggle less and thrive more in work and life. Nataly immigrated to the US as a refugee from the former Soviet Union when she was 13 years old. Starting her American life in the projects and on welfare, she went on to reach the highest levels of corporate and startup success. But after years of chasing a non-existent state of nirvana she suffered a debilitating burnout that led her to find a new way to live and work. Today, she helps Awesom

Welcome to the What's Next! podcast with Tiffani Bova. Leadership consultant and executive coach, Steven Van Cohen, MSOD, connected with the What’s Next! Podcast to discuss his thoughts on workplace loneliness. Along with Ryan Jenkins, he is a co-author of the book Connectable: How Leaders Can Move Teams From Isolated to All In which gives insight on how to create meaningful connections within an organization. Dubbed “The Leadership Whisperer,” he’s spent more than a decade working alongside leading organizations like Salesforce, Home Depot, Komatsu, Bank of America, CAT, and Blackstone to improve worker well-being, reduce employee isolation and boost team belonging.  Steven is a co-founder of LessLonely.com, the premier resource for addressing workplace loneliness and CEO of SyncLX, a leading consultancy specializing in employee development.  As a proud Big Brother, (from Big Brothers and Big Sisters), as well as a volunteer with Boys & Girls Club and Young Americans, Steven has helped build confidence i

Welcome to the What's Next! podcast with Tiffani Bova. Friend to the show, Roger L. Martin, made his third appearance on the What’s Next! Podcast to discuss the essentials of strategy and management, highlighting the launch of his new book A New Way to Think: Your Guide to Superior Management Effectiveness. Roger is Professor Emeritus at the Rotman School of Management at University of Toronto, where he served as Dean from 1998 to 2013, and as Institute Director of the Martin Prosperity Institute from 2013 to 2019. In 2013, he was named Global Dean of the Year and in 2017, he was named the world's number one management thinker by Thinkers50. He has published 12 previous books including When More Is Not Better and Playing to Win (with A. G. Lafley), which won the award for Best Book of 2012-13 by Thinkers50. Martin is a trusted strategy adviser to the CEOs of many global companies. A Canadian from Wallenstein, Ontario, he holds a BA from Harvard College and an MBA from Harvard Business School.      THIS EPISOD

Welcome to the What's Next! podcast with Tiffani Bova. Entering with a bang, Alan Murray comes on the show this week to talk about the transformation of the corporate world in this modern era. Alan is CEO of Fortune Media. He oversees the business and editorial operations of the independent media company and is known for expanding its digital and conference franchises. Murray also writes a closely-read daily newsletter for Fortune, CEO Daily. Prior to joining Fortune in 2015, Murray led the rapid expansion of the Pew Research Center’s digital footprint as president of that organization. Before that, Murray was at the Wall Street Journal for many years, serving as deputy managing editor, executive editor online, Washington bureau chief, and author of the Political Capital and Business columns. He served for several years as Washington bureau chief for CNBC, and cohost of the nightly show Capital Report. He is the author of multiple books, including Showdown at Gucci Gulch: Lawmakers, Lobbyists, and the Unlikel

Welcome to the What's Next! podcast with Tiffani Bova. This week we had the man, the myth, the legend Ram Charan on the show to talk about his business consulting experience. Ram is a world-renowned business advisor, author, and speaker who has spent the past 40 years working with many top companies, CEOs, and boards of our time. Fortune magazine has called him "the most influential consultant alive." Ram began his business education early in his life while working in the family shoe shop in northern India. As a young engineer, his bosses recognized his business talent and encouraged him to develop it. He went on to earn MBA and doctorate degrees from Harvard Business School, where he graduated with high distinction and was a Baker Scholar. He has written over 30 books that have sold more than 4 million copies in more than a dozen languages. Three were Wall Street Journal bestsellers, and Execution, co-authored with former Honeywell CEO Larry Bossidy, spent more than 150 weeks on the New York Times bestseller