Profiles In Leadership

Mark Goulston, a renowned executive coach, advisor, confidante to founders, entrepreneurs and CEOs and a jury consultant for the OJ Simpson trial for the prosecution, whose lifelong mission is to heal the world, one conversation at a time.   Mark is the inventor of Surgical Empathy, a process that unlocks and frees people from attachments to dysfunctional mindsets that lead to counterproductive and often destructive behavior, which he used for more than twenty-five years as a psychiatrist specializing in suicide prevention and during which time, none of his patients died by suicide.On top of being the creator of Design Thinking Leadership, Design Thinking Suicide Prevention, Design Thinking Culture Transformation, Design Thinking Conflict Resolution, he is also a former FBI and police hostage negotiator trainer and was a UCLA professor of psychiatry for more than twenty years.Mark has appeared widely as a human psychology and behavioral area expert including Oprah, Today, NY Times, Wall St. Journal, Fortune,

Walter Bond is a world renowned public speaker and business coach. As a successful entrepreneur, business coach and former NBA athlete, Walter Bond knows the importance of applying fundamentals to success.You can achieve your goals, reach your dreams, and become the person, or business, you have always wanted to be. Walter’s ambition is to help you do that. He didn't claim a spot in the NBA because he was super-talented. He got there by way of an internal drive that wouldn't stop. YOU can do the same.With his Shark Mindset, his message is simple: THINK. EXECUTE. WIN! All that is required is a slight mental shift. Metaphorically speaking, it is your choice to go the extra mile to become that 'A' Student or just barely getting by like the average 'C' student. Walter has taken his message to companies and associations throughout the United States, Canada, Mexico, the Caribbean and Europe. His clients include Accenture, Blue Cross/Blue Shield, The Dwyer Group, Allianz, Amway, GNC, Hilton, Medtronic, UPS Store, Ra

Mike McDerment is the Executive Chair & Co-Founder of FreshBooks, the #1 accounting software in the cloud, designed exclusively for freelancers and growing service based business owners. Built out of frustration after accidentally saving over an invoice, Mike spent 3.5 years growing FreshBooks from his parents’ basement. Since launching in 2003, over 24 million people have used FreshBooks to save time billing, and collect billions of dollars. A lover of the outdoors, Mike has been bitten so many times it’s rumoured he’s the first human to have developed immunity to mosquitoes. In January 2003, Mike was running a four-person design agency and using Microsoft Word to create invoices. One day, he accidentally saved over an old invoice, and something in him snapped – he knew there had to be a better way. Over the next two weeks, he coded up a solution and eventually turned that side-project into what is now FreshBooks.To keep the lights on, he moved into his parents’ basement for 3.5 years and completely reva

1 year ago in episode 62 of this podcast, I interviewed 5 leaders within the first month of the nation being shutdown due to the COVID 19 pandemic. You could hear the fear and concern in their voices realizing they would need to lead their companies through an unparalleled crisis with very little knowledge of what to expect. I felt it would be interesting to interview them all 1 year later to see how they managed their employees and handled the financial crisis this pandemic brought on. This episode reveals what we learned over the last year and explores any silver linings that they may have discovered.

1 year ago in episode 62 of this podcast, I interviewed 5 leaders within the first month of the nation being shutdown due to the COVID 19 pandemic.  You could hear the fear and concern in their voices realizing they would need to lead their companies through an unparalleled crisis with very little knowledge of what to expect.  I felt it would be interesting to interview them all 1 year later to see how they managed their employees and handled the financial crisis this pandemic brought on.  This episode reveals what we learned over the last year and explores any silver linings that they may have discovered.  

Dr. Lisa VanHoose is an Associate Professor and Program Director in the Physical Therapy Department at the University of Louisiana Monroe. Dr. VanHoose received her PhD in Rehabilitation Science and MPH from the University of Kansas Medical Center. She completed fellowships at the University of Arkansas Medical Sciences Donald W. Reynolds Institute on Aging and the National Institute of Heart, Lung, and Blood Institute PRIDE Summer Institute with an emphasis in Cardiovascular Genetic Epidemiology. Her Bachelor of Science in Health Science and Master of Science in Physical Therapy were completed at the University of Central Arkansas. Dr. VanHoose has practiced oncologic physical therapy since 1996. She is a Board-Certified Clinical Specialist in Oncologic Physical Therapy. As a NIH, PCORI, and industry funded researcher, Dr. VanHoose investigates socioecological models of cancer related side effects with an emphasis on minority and rural cancer survivorship. She has been an advocate for movement of all persons

Mark Kaufman is the founder and Executive Chairman of Athletico Physical Therapy which offers outpatient orthopedic rehabilitation in twelve states and over 500 locations.  He attended the University of Iowa, receiving his Bachelor of Science degree in Athletic Training and Physical Education in 1986. In 1988, Kaufman obtained an M.S. in Exercise and Sports Sciences from the University of Arizona, and in 1989 he earned his B.S. in Physical Therapy from Northwestern University.  In 1991, Kaufman opened his first rehabilitation center on Clark Street in the Gold Coast Area of downtown Chicago. Athletico’s reputation as a top-quality provider of outpatient physical therapy enabled them to expand their services and drive their expansion.  The growth of Athletico’s outreach programs has mirrored the advancement of their patient care. Athletico is proud to be the official physical therapy and athletic training partner to organizations at all levels – from professional sports teams, to colleges and high schools, to

Dr. Tony Rocklin is a licensed physical therapist with 23 years of clinical experience specializing in orthopedic and sports medicine.  He is a former partner, and current clinician, with Therapeutic Associates (TAI), the largest physical therapist-owned rehabilitation company in the USA.  Dr. Rocklin attended Oregon State University, where he was a member of the university basketball team, graduating with a BS degree in Exercise and Sport Science in 1994. He earned his Physical Therapy degree with distinction from Pacific University in Forest Grove, Oregon, and completed his clinical doctorate in 2008. He continued his advanced education with the North American Institute of Orthopaedic Manual Therapy, achieving Level IV Certification in Manual and Manipulative Therapy. His specialty area, and the focus of the last 17 years of his career, has been hip intra-articular pathology, including osteoarthritis (OA), femoral acetabular impingement syndrome (FAIS) and labral tears. He is an active advocate for improvem

Drew Contreras PT, DPT, SCS, CMTPT received his Master of Physical Therapy from Gannon University in 1998 and his post-Doctorate of Physical Therapy from the University of North Carolina at Chapel Hill in 2008.  He is an APTA board certified Sports Clinical Specialist since 2003.  His professional interests are sports medicine; tactical athletes; manual therapy; blood flow restriction; bio-technology; musculoskeletal injury prevention, diagnosis and rehabilitation as well as human performance optimization.  Serving over 20 years on active duty as a career military officer and practicing physical therapist within the US Army & Department of Defense, Drew has served in a number of settings and military units throughout his career before his retirement in 2020. He spent his early career at Ft Benning, GA and then moved on to Ft Bragg, NC.  He served in various roles within fixed medical facilities as well as with airborne and special operations units.  His skills were put to work extensively in 2006-2007 dur

TaVona Denise Boggs, PT is on a mission to help women avoid burnout, boredom and glass ceilings.  She uses her unique background as a physical therapist turned life and business coach to help others use their education and experience to create a business they love that supports the life they want.She is the founder of the Thrive Network, the author of Unstoppable Success: How to Finally Create the Body, Business and Lifestyle You Want, and the voice behind the podcast, Breaking Protocol. When she is not handling business, you’ll often find her in a book, at the movies or on her bike. TaVona hosts a Podcast called Breaking Protocol.

Mike Dunn is the fourth generation CEO of Dunn Lumber.He is the father of three married children, two of which work for the company and four grandchildren who are a source of unending joy!Mike starting working after school in 1969 and has done practically every job in the company. His favorite job was buying the lumber, plywood and other commodities which he did for 20 years. For the last 20, Mike has been working on strengthening Dunn Lumber Culture. They call their culture, The Legacy of Trust.He loves boating and golf when he has time but mostly he's found interacting with the team members, vendors and customers. As he’s very fond of saying, "trust is hard to build and easy to lose!”

Gus Hauser went to Furman University and received his BA, then went into coaching basketball first at a division 3 school and eventually at a Division 1 school as the assistant coach at Louisiana Lafayette home of the Rain Cajuns.  He later got his MBA at the University of Massachusetts and then took a position as the COO of PT Pros, a physical therapy company in Kentucky with 12 locations. 

Chris received his PhD in biomedical informatics from Oregon Health & Science University, School of Medicine, his Masters of Science and Doctor of Physical Therapy degrees from Pacific University and undergraduate degree in biology from Willamette University.  He is board certified in orthopedics and fellowship trained in manual physical therapy.  He has worked as a physical therapist, clinic director, and more recently Director of Knowledge Management for Therapeutic Associates Inc.  In that role he has overseen the company’s strategy related to the use of organization data in business and clinical decision making, quality improvement efforts, and value-based care initiatives.  In 2014, Chris returned to school to study biomedical informatics, in hopes of applying the concepts that were focusing personalized medicine and evidence-based practice in the field of medicine, to the field of PT.  He was awarded a post-doctoral fellowship from the National Library of Medicine and a PODS I scholarship from the F

Mayor Lynne Robinson joined the City Council in 2014, and she has a long history of civic involvement. She is a champion for startups and small business, and has encouraged startup and equity crowdfunding workshops at City Hall. Her colleagues voted her mayor in January 2020, after she previously served a term as deputy mayor.Lynne also advocates for the environment, parks and open spaces, human services and affordable housing in Bellevue. She proposed a property tax exemption adopted by the council for multifamily complexes that include affordable housing. She represents the council on the Eastside Human Services Forum Executive Board, King County Cities Climate Collaboration, and the King County Mental Illness and Drug Disability Oversight Committee. She is council liaison to the Disability Board.Before her election to the council, Lynne served on and chaired the Bellevue Network on Aging and the Parks & Community Services Board.A physical therapist with her own business, Lynne holds a doctorate in phys

Ali Schoos grew up in Sunnyside, Washington and started picking Asparagus before school when she was in the 6th grade.  This early exposure to work ethic has served her well over the years in business.  She started with a small private physical therapy practice, grew her company and sold to a national player in the Rehab industry .  She worked at an executive level for Physiotherapy Associates for 7 years and then started over again in private practice.  The second time around she grew to 6 clinics and made sure each clinic had a director that also had ownership in the practice.  She has served in many roles in the state and national physical therapy associations and is currently a Board member for The Private Practice Section of the American Physical Therapy Association.  Her current physical therapy clinic is in Bellevue, Washington. 

Jason Richardson is CEO of Gastroenterology of the Rockies where he oversees the operations and strategic positioning for a physician-owned gastroenterology & hepatology practice serving the greater Denver and Boulder communities.  GI of the Rockies, in combination with their management services organization, operates five freestanding Endoscopy Centers and seven Medical Offices.  GI of the Rockies exists because we want to eliminate and prevent colorectal cancer.  We value personal kindness, respect, and attention to detail.   Prior to serving at GI of the Rockies, Jason was the Vice President of Operations for Concentra in the Mountain Region operating 87 urgent care/occupational health facilities in the Western United States.  Prior to Concentra, Jason spent the greater part of his professional career leading operations, payor strategy and strategic development at Results Physiotherapy. While at Results Physiotherapy, Jason had the pleasure of developing and leading a high-performing team through a per

Kelly serves as the president for Movement for Life, which is an employee owned company that operates 26 outpatient clinics in Arizona, California and North Carolina.  She started her career as a certified athletic trainer and entered PT school at the University of Southern California while also working for their outreach program as a high school athletic trainer.  Since graduating from physical therapy school, Kelly has worked in orthopedic physical therapy with a special interest in geriatrics.  She has been involved in her local community with organizations such as the Red Cross, on the disaster action team, the Noor Foundation to provide free physical therapy to local under and uninsured community members and most recently serving on the board as well as President of CASA, an organization that assists abused and neglected children.  Kelly has also had the opportunity to be active in the APTA Private Practice Section (PPS) including the Editorial Board of the PPS section magazine, as well as payment policy

Jim Landsman, BSME, MBA.  Every business leader in 2020 is challenged to figure out how to run a successful business during a pandemic.  Jim not only forged that path but then had to deal with contracting the virus himself and living through a nightmare of being on a ventilator for 10 days and coming very close to dying.  He credits being a good physical shape at 57 for saving his life.  Listen to the fear he and his family had to go through to come out on the other end.  The support of friends, family and even complete strangers has been overwhelming.  He still is trying to get back physically what was taken during his fight to survive.Jim is a co-founder and the President and CEO for Atlas Injury Prevention Solutions.  Atlas IPS is a leading nationwide injury (MSD) prevention service and technology provider.  Jim has a bachelor’s degree in mechanical engineering and a masters degree in business administration, both from the University of Notre Dame.  Jim’s 30+ years of leadership experience is equally split

Mark Anderson started a small physical therapy office in a house in Park City, Utah and 35+ years later he is the CEO of Mountain Land Rehab with locations in 4 western states.  Mark is the epitome of class.  Great guy, someone who is easy to be around, great sense of humor and a very giving mindset.  He builds relationships and gives back to his community.  He's a great friend to have.  His leadership style is collaborative and willing to mentor and coach those who are becoming leaders for the future.  He's a family man who his grandkids adore.  Someone to emulate and admire.  He is approaching retirement and can look back on a career that anyone would be proud of.  In this interview Mark talks about leading during difficult times including through the COVID 19 crisis.  Listen to his philosophy of how to lead and how to build a culture that lasts the test of time.  

Alan J. Murray is president of Empire BlueCross BlueShield’s commercial plan in New York. Alan possesses an in-depth knowledge of the healthcare industry and specifically the New York market which greatly benefits our consumers, customers and provider partners in New York. Prior to joining Empire, he most recently served as the founding President and CEO of Northwell’s CareConnect Insurance Company, Inc., the first provider-owned commercial insurance plan in New York State. Preceding his career at CareConnect, Alan held the position of Vice President, New York Market Lead at United Healthcare for more than four years and spent five years at Anthem preceding that as Regional Vice President, New York Provider & Ancillary Network Development.  Alan earned a Bachelor of Science degree in 2005 from Open University, Milton Keynes, United Kingdomand served as a Second Officer in the British Merchant Navy for six years. He lives in Syosset, NY with his wife, three children and two dogs.