Sinopsis
Welcome to the Physical Therapy Private Practice: Secrets of the top 10% podcast hosted by Brian J. Gallagher, PT., and CEO of MEG Business Management. Brian has over 27 years of experience in the field of physical therapy with his own practice winning practice of the year in 2011. He has been to over 400 offices across the country, working with thousands of therapists and as a result been able to identify what the top 10% of best practices have in common. Brian will reveal the secrets of the top 10% and teach you how to properly execute these proven systems of success.
Episodios
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Ep.351: Physical Therapy Predictions for 2025
01/01/2025 Duración: 30minWhen looking ahead, it’s important that we study past trends as well. But it all starts with your purpose and goals! If you can’t see where you want to go, how do you expect to get there? What do you have control over? Invest in your quality, and watch your quantity soar! Episode at a glance: Decisions for 2025 The 95% rule Create your business strategic plan Quality, Efficiency, Production
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Ep.349: Mechanics vs Magnetism
11/12/2024 Duración: 24minWhat matters most? The mechanics or the magnetism of your private practice? A lot of people can do good therapy, but that’s not necessarily the only reason that patients come to you! Learn how to be the provider that people know, like and trust. Episode at a glance: It’s about BEING versus DOING Transparency breeds trust There’s no time management without discipline “Collaborative Capitalism”
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Ep.348: The SECRET to Patient Retention
04/12/2024 Duración: 17minIf we’re going to be able to “turn the faucet” on and off for new patients, we must think critically about our challenges and tackle them using innovation! Come along for successful actions to solve patient compliance, patient engagement, company culture and schedule. Learn how to strike the perfect balance of policies and fun! Episode at a glance: Operate with integrity Be consistent (have policies!) Train your front desk Make it a game
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Ep. 347: Happy Thanksgiving: We Are Grateful for YOU!
27/11/2024 Duración: 17minWe are on a crusade to help you wrap up this year in the best way possible! Whatever your function is in the physical therapy world, we thank you for joining us in our journey to help you navigate the paradigm shift into a brighter future. What are five things that you’re grateful for? List them out, and enjoy the holiday with your friends & family! Episode at a glance: Grateful for all of our clients Grateful for the physical therapy community Invest quality to gain quantity in business Technology
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Ep.346: Become the Best PT Private Practice CEO You Know
20/11/2024 Duración: 28minJust like you in private practice, we are also constantly trying to improve and help you in the best way possible! Remember how much time and money you invested to become a physical therapist? Have you done the same thing to become the best CEO? Let’s take a look at actionable strategies for ultimate success in leadership. Episode at a glance: It’s time to LOOK Focus on time management Live by the numbers Give a little grace
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Ep.345: The Most Underrated Tool in Your Toolbox
13/11/2024 Duración: 28minWhat’s your secret weapon? Staff retention! We are lucky to have staff who have been with us 10, 15, even 20 years! You want to establish staff loyalty so that you have less turnover and thus, less need for recruitment efforts. Learn how to attract people who want to stay with you long-term. Create a career, not just a job! Episode at a glance: Marketing and branding Recruitment never stops Incentives for non-clinical and clinical staff Top tier compensation models
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Ep.344: Lack of Money Isn't Your Problem, It's Your Symptom
06/11/2024 Duración: 12minLet’s look at some hard facts. Life here in the 4th quarter of 2024 is not cheap, whether you’re a physical therapist or otherwise. We understand the financial pains you’re experiencing in this income squeeze, so what is the solution? Let’s take a look at your current practice model and see how you can optimize it for success. Episode at a glance: Physical therapy wages and admin costs The real problem Practice model and schedule options What you can do about it
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Ep.343: How to Fix Your Poorly Performing Practice
30/10/2024 Duración: 17minIn this episode of Physical Therapy Private Practice Secrets of the Top 10 Percent, host Brian Gallagher, PT, dives straight into one of the most common challenges facing private practice owners: identifying and addressing the root causes of poor performance in their clinics. Drawing on his 30 years of experience, Brian provides practical insights and proven strategies to help practice owners turn around underperforming operations. This episode is a masterclass in diagnosing issues, implementing structure, and fostering accountability—all aimed at transforming a struggling practice into a successful, high-performing business. Key Takeaways Identify Root Causes - Common issues include staff misalignment, lack of accountability, structural gaps, inadequate training, and quality control. Implement the Five Divisions - HR/Admin, Marketing, Finance, Production, and Quality Assurance. Use Metrics for Accountability - Track Net Promoter Scores, visit adherence, and staff performance. Foster a Learning Culture
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Ep.342: What Most PT Owners Overlook
25/10/2024 Duración: 17minIn this episode of Physical Therapy Private Practice Secrets of the Top 10%, host Brian Gallagher dives deep into often-overlooked areas that could transform your private practice. He discusses the power of managing by data and metrics rather than intuition, how to maximize productivity by setting aside admin time, and why knowing the math behind your practice is essential for sustained growth. Brian also shares valuable insights on outsourcing, controlling payroll costs, and effectively scaling up for a profitable 2025. Key Topis Discussed: Set Dedicated Admin Time Rely on Data, Not Just Instinct Keep Payroll in Check Outsource Wisely These essential actions will help you build a practice poised for success in 2025!
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Ep.341: PPS 2024 Was About HELP
16/10/2024 Duración: 24minYou’ve heard it before, “If you keep doing what you’re doing, you’re going to keep getting what you’ve got.” The message of PPS 2024 could be summed up in one word: help! People are seeking financial, personnel and practice management help. We are so grateful to be able to continue helping you! Episode at a glance: Consulting versus coaching Perfectionism gets nothing done Do it for others! Only pay for what you need
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Ep.340: Back to Basics - The 4 Keys to Practice Success
02/10/2024 Duración: 26minDo you relate to the hot topics that are circulating as “problems” in the physical therapy world? Unfortunately, burying our heads in the sand will not make them go away. Learn how to master the basics, set the tone and foster a shared reality for your private practice. Remember: only after the group wins do the individual members win. Episode at a glance: Post-onboarding training The Two-Way Street Environment, Structure, Personnel, Systems of Operation Staff certification training
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Ep.339: Is the APTA Private Practice Section Conference Worth It?
25/09/2024 Duración: 19minCalling new and veteran therapists alike! Is the APTA’s Private Practice Section conference worth your time? Short answer: yes! We know it’s an investment of time and money, but truly, you can’t afford not to learn the latest in physical therapy and be able to predict its future. Mingle with and learn from the best in our industry! Episode at a glance: Make the investment Physical therapy is a “retail business” PPS is the place to learn Get resources and connections
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Ep.338: Unburdening Today’s Physical Therapist
19/09/2024 Duración: 19minIt’s important that we take a good look at how we can help unburden others, but it really starts with yourself! Don’t burden your staff with things that they didn’t go to school for, and make sure they really know the difference that they make at your clinic. Enhance their skills both personally and professionally, and you will have the best practice in town! Episode at a glance: Strive for betterment Minimize admin burdens AI and RTM Virtual Front Desk
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Ep.337: How to Not Suck at Running a Practice
11/09/2024 Duración: 32minI know we’re coming in hot with this title, but really, we’re addressing the executive mindset! You must have standards of practice and a two-way street implemented in your organization. In other words, learn how to say “no!” Learn how to enable the success of those you work with and how to manage by statistics. Episode at a glance: Don’t spoil your staff 5 things to master as a manager Administrative versus worker mindset Structure & systems
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Ep.336: Achieving Time, Money and Happiness in Physical Therapy
04/09/2024 Duración: 29minIt might seem contrary to everything else you hear, but you actually can have it all! Let’s evaluate what your work options are in today’s environment. Sit down and bullet point out your ideal scene. Avail yourself to better strategies, protocols and systems that will protect you against any downturns - you can’t afford not to! Episode at a glance: Growth = viability Hire based on performance and goals Energy versus emotion Definition of effort
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Ep.335: Taking Your Staff Development From Good to GREAT
28/08/2024 Duración: 21minThere’s nothing wrong with being content and not wanting for anything more. But if you know there’s room for improvement in your company culture and operations, it’s time to invest in yourself and your team. Create the game of professional opportunity for your staff. Running a successful practice in 2024 is not as impossible as you may think! Episode at a glance: Get training beyond PT School Define hats and products Post onboarding checklist You can’t afford to wear others’ conditions
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Who is PatientStudio EMR?
21/08/2024 Duración: 39minIt’s not about what you do, it’s about what you can do to help others. Today, we are excited to welcome Zak Bartley and Derek Sanborn to introduce the PatientStudio software to our audience. These data experts have developed an EMR with intuitive tools like we’ve never seen before. Look for yourself, and aim to work with people who you know, like and trust! Episode at a glance: Great fit for startups and small-to-medium sized businesses Can work with cash and insurance (or a hybrid!) The difference between scribe and generative AI Live demo! Connect with PatientStudio at www.patientstudio.com or zak@patientstudio.com
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Is Your Practice 100% in Compliance?
14/08/2024 Duración: 17minIf there’s something we don’t know or fully understand, it becomes too easy to sweep it under the rug and ignore it. Compliance might not seem like the #1 area that you should have your attention on as the practice owner, but in this “over-regulated” society, the consequences for not confronting it can be detrimental. Don’t be sloppy with your business operations, ensure that you have the proper safeguards to protect your business. Episode at a glance: Don’t ignore and justify 7 essential elements What is your risk management plan? Get ongoing support
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Physical Therapists Do NOT Bill (Here’s Why)
07/08/2024 Duración: 17minBack in the 1990’s, we ran the endless cycle of “more patients, more staff, more money” in order to grow our practices. Today, we must realize that people are looking for an experience, and a group that truly cares about them. Your therapists are not in the business of “billing” - they are in the business of giving an abundance of skilled care. Episode at a glance: The 1990’s versus today We are a retail provider Physical therapists do not “bill” The absolute best schedule