Freewheelin' Veterinary Business Q&a Podcast

Episode DescriptionIn this week’s ‘So You’re a Vet, Now What?’ podcast, host Dr. Moriah McCauley is joined by Dr. Sarah Wolff. They discuss the importance of veterinarians avoiding negative mindsets and interactions with clients. Dr. Wolff highlights the common occurrence of veterinary professionals engaging in negative conversations and gossip about clients, which can create a sense of superiority and hinder effective communication and empathy.Dr. Wolff emphasizes that this negative mindset is unhelpful for everyone involved, including the clients. She explains that when veterinarians engage in negative interactions or gossip, it creates a negative feedback loop that perpetuates more negative interactions and can lead to conflicts with clients. She cautions against entering the examination room with a negative mindset, as it can impact the quality of care provided and hinder the development of a trusting relationship with the client.Instead, Dr. Wolff suggests that veterinarians should focus on reading the c