Ratchet+wrench Radio
Becoming Radically Transparent with Customers
- Autor: Vários
- Narrador: Vários
- Editor: Podcast
- Duración: 0:32:33
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Sinopsis
In this episode, Ratchet+Wrench columnist Dutch Silverstein talks about transparency and whether it's just a marketing buzzword to sell services to customers or a way for shops to build a culture that caters to the needs of the people they serve.
