Ratchet+wrench Radio

In this episode, Matt Wagg of Accelerated Diagnostic & Automotive in Bennington, Nebraska, talks about his automotive journey from the son of a shop owner to opening a shop during COVID and hitting the million-dollar mark three years after putting the keys into the door. He discusses business plans, the importance of investing in self-education, why you need coaching, and the need for shop owners to have a clear direction.  Matt taught at the Ratchet+Wrench Management Conference in September and is an educator and shop coach who is passionate about learning and developing others.