Skift

Episode Notes Delta Air Lines is facing mounting pressure from travelers and the U.S. government as disruptions caused by a recent IT outage continue. The Department of Transportation is launching an investigation into the carrier, writes Airlines Reporter Meghna Maharishi.  Delta has canceled more than 5,000 flights after the outage last Friday caused systems relying on Microsoft Windows to crash. Delta CEO Ed Bastian said on Sunday that the airline would provide Delta SkyMiles and travel vouchers as a “gesture of apology.” However, some customers said they haven’t received any vouchers and report long wait times to reach customer service where some have gotten conflicting information.  In addition, the Department of Transportation said the Office of Aviation Consumer Protection would conduct the investigation due to the ongoing flight disruptions and reports of customer service issues.  Next, Venice implemented a roughly $5 entry fee for day trippers earlier this year as part of its strategy to combat mass