Skift

Episode Notes People who want knowledge about the travel industry on Wednesday got a valuable new resource to obtain critical information. Skift unveiled Ask Skift, an artificial intelligence chatbot that will answer your questions focused on the travel sector, says Skift founder and CEO Rafat Ali. Ali writes that a user can ask questions on Skift’s website such as “How is Airbnb planning to leverage AI?” or “Who is IHG’s CEO?” Ask Skift has been trained on the entirety of Skift archives over the last 11 years, including daily stories and research reports. The chatbot will also provide other specialized travel industry content and data in weeks to come. Ali said the emergence of generative AI is enabling Skift to have a question and answer-based relationship with readers that wasn’t feasible before.  Next, JetBlue Airways believes it’s taken a big step to boosting revenue. The company has made major updates effective Wednesday to its already lucrative loyalty program, reports Edward Russell, editor of Airline