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Listen to the full audiobook free with a 30-day trial. Go to http://hotaudiobook.com/free Title: To Keep Your Customers, Keep it Simple (Harvard Business Review) Author: Patrick Spenner, Karen Freeman Narrator: Todd Mundt Format: Unabridged Length: 18 mins Language: English Release date: 05-10-12 Publisher: Harvard Business School Publishing Ratings: 4 of 5 out of 22 votes Genres: Business, Career Skills Publisher's Summary: You should keep it simple if you want to keep your customers. This article was first published in the May 2012 double issue of Harvard Business Review. Listen to by Walter Isaacson. Want more Harvard Business Review? Subscribe for or . Get the issue. Check out the . Contact me for any questions: inforeq17@gmail.com