Talking Agility

Enterprise Agility: the path to the customer with Neil Garton of RBS

Informações:

Sinopsis

Banking customer behaviour has changed more in the last five years than in the previous 30, says Neil Garton of the Royal Bank of Scotland. Neil joins Elitsa to discuss how RBS keeps the customer at the centre of its enterprise agility program and what F1 racing reveals about agile change management.