Finding Your Frequency

On this episode we speak with Randy Kutz. For Randy, the path to negotiation was one of dire necessity. As a realtor in Arizona, a region particularly hard hit by the 2008 housing crisis, he found himself in a position of having to negotiate for clients who were losing their homes to foreclosure. “It was a very challenging and emotional business environment,” he recalls. “Bank negotiators were the people I had to deal with. They had the skills and I did not. I learned in the trenches for the first year, and then I got training to make myself a better negotiator for me and my clients.” A decade on, Randy estimates he’s taught more than 3,000 professionals to negotiate in complex, often high-stakes situations. His classroom success could be chalked up to 30 years’ experience in business, marketing, and leadership. Then again, this is Randy — a Marine vet, a former Congressional chief of staff, a guy who knows his way around all sorts of trenches. “I’ve always been a creative problem solver,” he says. “My people