Hscgradio's Podcast
Episode 18 - The Yin and Yang of Customer Service
- Autor: Vários
- Narrador: Vários
- Editor: Podcast
- Duración: 0:16:54
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Sinopsis
In this episode HSCG Executive Director Leigh O'Donnell and Newly Elected HSCG President Charlene Simon discuss the importance of both building a customer experience, and knowing when a customer has become a liability.
