Digital Workplace Impact

In this latest episode of Digital Workplace Impact, you can meet Stacie Barrett, Director of Internal Communications at Domino's, the world’s largest pizza company. An exceptional digital workplace practitioner, Stacie is responsible for digital and in-person communication to Domino’s franchisees and corporate team members globally. Within minutes, you will see just why OFC named Stacie a ‘Rockstar of Culture and Communication’. Stacie specializes in integrating messages from all areas of the company into simple, coherent and digestible communications. This ballerina turned corporate performer is a passionate storyteller, and in this captivating conversation she describes her philosophy and practical thinking around internal communications. Together, Nancy and Stacie discuss what it takes to harness the best of storytelling and technology while filtering out the non-essentials for time-poor and often disparate audiences. A lifelong learner, Stacie’s approach is grounded in purpose, empathy

As DWG’s latest member research report is published, Research Author and Lead Strategy Consultant, Kevin Olp, drops into the Digital Workplace Impact studio to unbox his findings on the evolution of enterprise social networks (ESNs).  In Intranet 2.0 and enterprise social networks: How they've changed the way we work, Kevin examines how ESNs have been adopted (or not) by organizations, considers the extent to which they’ve changed how we work, and explores how they’ve evolved over the last decade and a half. Together, Kevin and host, DWG’s Nancy Goebel, use this latest podcast to dig into whether early expectations have been realized, uncover the barriers that have stood in the way, and ponder what can be taken into the future. And, indeed, they ask whether taking a step back to view progress reveals important learnings that will help practitioners to create and sustain thriving ESNs for the future? So, if where you’re going won’t need roads, take a listen today for more that could help yo

What happens when two DWG CEOs – past and present – sit down together in the DWI studio? A conversation that sparkles with insights to tempt digital workplace pioneers and practitioners everywhere. Known as an inspirational and unconventional leader, as well as an industry visionary, Paul Miller founded DWG more than 20 years ago, never wanting to head up a ‘normal’ company but going on to steer the team from strength to strength. Paul passed on the CEO leadership baton at the end of 2022 to become DWG’s first Chief Creative Officer.  In this episode of Digital Workplace Impact, Paul joins new DWG CEO and podcast host, Nancy Goebel, to share some of his learnings as CEO as well as uncovering a few of the surprises he’s encountered along the way. The pair discuss his leadership blueprint for unlocking a freedom ethic, while making the creative process fun, rewarding and valuable, and Paul looks forward to future plans to grow DWG’s ‘creative DNA’. Add into the mix Nancy’s inciteful reflecti

2022 brought more twists and turns. It was a year of economic change, of hybrid tugs of war, quiet quitting and the continuing great resignation. So, what’s next and what could this mean for those leading and shaping the digital workplace?Since 2014, DWG leaders have reflected each year on what’s come to pass and then looked ahead at key trends. With an average 70% success rate of predictions turning into reality, DWG’s annual forward look has become a north star to help guide and inform the thinking of digital workplace leaders everywhere.  In this podcast, host Nancy Goebel reviews the successes and surprises of 2022, and unveils DWG’s 10 predictions plus a super prediction for 2023. What’s next for digital inclusion? Will more organizations unlock opportunities in the metaverse? Will HR claim stewardship of the employee experience? And could the digital workplace get a home, a heart, a brain and courage?   In an unpredictable world, Nancy shares insights to sharpen your thinking, s

With 2022 nearly at a close, it is the perfect time to unwrap DWG's top ten podcasts of the year. In this episode, host Nancy Goebel takes us through her top choice of 2022 Digital Workplace Impact podcasts, revisiting fascinating and advice-laden discussions. These rich conversations with industry thought leaders and practitioners provide a window into the challenges they face, the ideas they are exploring and the strides they are making to push the digital workplace to new heights. Studio guests throughout the year included organizations such as Uber, Charles Schwab, Meta, Microsoft and Prudential Financial, along with various DWG experts. On-point topics included digital workplace disciplines such as modern learning, enterprise social, the metaverse, the hybrid working employee experience and digital inclusion, through to the always anticipated DWG predictions for the digital workplace and DWG’s awards programme. With gifts of practical advice and challenging insights, DWG’s top ten pod

Start today, make progress every day and ask questions! As a leader in the evolving territory of digital inclusion, our latest guest in the Digital Workplace Impact studio invites listeners to challenge mindsets and lead by example in their own organizations. Alyson Hudson, CIO of Enterprise Workforce Solutions at Prudential Financial, joins Nancy Goebel for a focused and open conversation – one that encourages you to look at digital inclusion through a different lens. Believing that you can't claim to be inclusive if anyone is left out, Alyson shares her experiences of leading from the front. In her work, she educates and influences others – including technology vendors – so that digital inclusion is truly part of Prudential’s DNA.   An estimated 1 in 4 adults in the US lives life with a disability. Digital inclusion can help unlock opportunities for businesses to benefit from the widest talent pool, while improving the employee experience for all.  The pair delve into the

How can all that’s on offer in the enterprise social arena be best used to help connect and scale conversations in today’s hybrid workplace?  Demystifying Yammer, Microsoft Viva Engage and more is at the core of this latest episode of Digital Workplace Impact. Host Nancy Goebel is joined by expert advisor, James Tyer, a customer engagement leader at Microsoft and co-author of Social By Design: How to create and scale a collaborative company. In this absorbing conversation, James takes listeners through a changing landscape of enterprise social, his career highlights and some top learnings on how to think about people before technology. Together, theduo bring honest insights into creating authentic connections and opportunities to build inclusive cultures – and also gaze into the future at what could be the biggest trends yet to come. To hear more, and for an enlightening look at sparking collaboration, connection and conversation through enterprise social, join us and listen to this podcas

Awards are about telling a story – and you're never done when it comes to digital workplace transformation!  This episode of Digital Workplace Impact not only celebrates and reflects on the DWG Digital Workplace of the Year Awards class of 2022, but also explores rich learnings and fascinating trends discovered during the last six years of the awards programme.   Host, Nancy Goebel, is joined by Elizabeth Marsh, DWG Director of Research, who manages DWG’s awards programme, and by one of this year’s judges, Christy Punch, Senior Manager responsible for the engineering experience at Liberty Mutual Insurance.   Together, they celebrate the achievements of those organizations that are pushing forward the frontiers of the digital workplace and discuss themes such as wellbeing that really came through from this year’s winners.   There is always a new and exciting chapter to discover through the stories behind the awards, so do sit back and take a listen today.&

The metaverse offers enticing opportunities and the prospect of shiny, new immersive and virtual experiences, but how do you get beyond the hype and uncover the art of what’s both possible and useful in the digital workplace?  In this episode of Digital Workplace Impact, Nancy Goebel is in conversation with Florin Rotar, Chief Technology Officer, and Patrik Löwendahl, Global Head of Metaverse Service Hub, from Avanade, a leading provider of innovative digital, cloud and advisory services. Avanade has adopted a client zero approach, so that in-house learnings can inform the work it delivers to clients as well as the industry perspectives it shares more widely.  In this candid conversation, Florin, Patrik and Nancy explore the power, purpose, uses and early learnings around the metaverse inside Avanade’s own digital workplace. They examine real-life experiences of immersive training and inclusive recruitment via the metaverse, revealing interactions and ways of working that have not previous

Are you stepping into a new role or looking for a fresh approach to your current job? In the latest Digital Workplace Impact podcast, Uber’s Andrea Baltazar shares her blueprint for an effective first 100 days with any organization.  Now a Product Design Leader, Andrea has moved industries and direction throughout her career. She joins Nancy Goebel and talks through her consistent focus on people, processes and products, an approach she has taken most recently at Uber, the tech company that connects the physical and digital worlds to help make movement happen. Over the years, Andrea has used her employee experience expertise to step across into the user experience design space, and the discussion uncovers rich insights. Delving into the value of bringing empathy to the workplace, being a lifelong learner, dynamic hybrid working and paying forward your learnings as a mentor, the two also look at how actively listening to user needs can provide an edge in product design.  Brave experime

Can immersive learning help to upgrade human performance? In this latest episode of Digital Workplace Impact, Nancy Goebel talks with Dr Alex Young, founder and CEO of Virti, and uncovers crisp advice on engaging a digital workforce.  A former trauma and orthopaedic surgeon, Alex built and sold his first company whilst at medical school. He scaled an award-winning medical education company while still training in the UK National Health Service. Virti, an employee training platform for the modern workforce, is Alex’s most ambitious venture to date.   In this discussion, Alex shares his energy, drive and insights as someone whose entrepreneurial mindset is grounded in a mix of science and innovation. As many digital workplace teams shift from the war-room mentality of the pandemic to the future of work, Alex and Nancy predict the next mega trends and opportunities. Can gamification and artificial intelligence help employees to fast-track their soft skills for today’s digital workp

What are the possibilities opened up to organizations by tackling digital exclusion? In the UK alone, it is currently estimated that there are 20.5 million people with low digital skills or engagement. In this latest episode of Digital Workplace Impact, Nancy Goebel catches up with Emma Weston OBE, CEO and Founder of Digital Unite,one of the UK’s most innovative digital inclusion organizations. Digital Unite sets out to inspire positive change through digital skills support.  Together, Nancy and Emma explore various ways of bridging the digital divide through practices such as digital champion networks. They share advice on creating a digital daisy chain that links inclusion from the digital workplace to customer experiences to wider community experiences.   Using case studies and insights, they uncover the power and potential for digital workplace teams to join with their diversity, equity and corporate social responsibility colleagues, to create a more digitally inclusive world

What makes a truly inspiring and beautiful digital workplace? In this latest podcast episode, Estée Lauder Companies’ Kerry O’Donnell talks about the organization’s recent digital makeover – one that has just resulted in the MyELCintranet being named a Nielsen Norman Intranet Design winner. MyELC acts as a front door to the organization, representing the world-famous brand visually. It also demonstrates a real investment of time, care and resources to help employees to do their jobs well, wherever in the world they are located.   In conversation with host Nancy Goebel, Kerry shares more about her role as Executive Director of Technology for Global Communications, Citizenship, Sustainability, I&D, Public Affairs and HR, including her career learnings and approach to risk and pushing the digital boundaries. Together, they discuss how Estée Lauder fosters strong partnerships on complex global initiatives, Kerry’s next digital workplace ambitions, and offer advice for digita

Ever wondered what it’s like to join an in-person DWG member meeting? June saw DWG’s first such opportunity in North America in three years. This was a special chance not only for members to celebrate being together, but also to mark DWG’s 20th anniversary and to reflect on all that’s been accomplished as an industry during that time.   In this episode of Digital Workplace Impact, DWG’s Deputy CEO, Nancy Goebel, and Chief Growth Officer, Edward Taylor, shine a light on some 14 takeaways from the New York City event. Hosted by The Estée Lauder Companies Inc., the event provided unique insights, rich dialogues and helpful connections for those attending.   In addition, DWG debuted an in-person technology lab. This window into the digital workplace of 2025 enabled practitioners to hear more about emerging technology trends, as well as core capabilities that are readily available today. The session was a valuable opportunity for members to gain insights from vendors with a strong tra

While many are re-evaluating jobs and workplaces, former Citi executive Mirsad Capric has taken the step others only dream of – a sabbatical away from a successful career.  In this latest episode of Digital Workplace Impact, Nancy Goebel hosts an energizing conversation with the former Director of Digital Strategy and Platforms at global investment bank, Citi.   Having seized the moment to pause, Mirsad is now re-energizing, refocusing and rethinking what comes next; a journey he’s sharing on social media and which is resulting in some great discussions.    During this two-part tour, Nancy and Mirsad uncover the realities and adventures a career break can bring. They also share insights and expertise on search within a corporate digital context, and – drawing on his long career in digital communications – Mirsad offers some practical and actionable dos and don’ts to help digital workplace practitioners today.  So, listen now for more search tales from the

As organizations and individuals are in the grip of the Great Migration, what is really going on and how could this shift in the months and years ahead? In this episode of Digital Workplace Impact, Nancy Goebel is in conversation with CEO and Chairman of Recruiter.com, Evan Sohn. Recruiter.com delivers on-tap talent solutions that flex with an organization’s hiring needs. During their chat, Evan draws on his more than 30-year career, which has spanned e-commerce at Fortune 500 to start-up environments, to create a thought-provoking discussion. Are we moving to a time when employers should stockpile people instead of hand sanitizer? If so, what will this mean for hiring organizations as they acquire, onboard and retain people? And, whether organizations style themselves as purely remote, hybrid or requiring a full-on return to office, how can they compete for talent? Will there be extra challenges facing digital workplace professionals? Join Nancy and Evan for a high-energy conversation, as they

If you’d said the word ‘hybrid’ a few years ago, it most likely would have been in connection with a car. Say the word ‘hybrid’ today and it instantly brings to mind the workplace. Following the ‘great working from home experiment’ of 2020/2021, and as the return to the office continues, one big question keeps igniting passionate debates: ‘Where will people work from?’.  In this episode of Digital Workplace Impact, host Nancy Goebel is joined by DWG’s Director of Knowledge, Shimrit Janes; together they discuss the complex and multidimensional issues that can arise from this question.   In theory, it might seem like a simple question, with a simple answer. People who are desk-based will work either from an office or from home, often flexing between the two. The ‘hybrid’ at hand is therefore simply a workforce that exists across both locations – or is it? Earlier this year, Shimrit produced one of DWG’s late

In just over five years since DWG’s Digital Workplace Impact podcast first launched, the world has grappled with a pandemic, seen fantastic technological advancements and experienced a new era of hybrid working. Through all of this, there has been an acceleration in the humanization of work. For this milestone 100th episode, host Nancy Goebel chats with one of our very first podcast guests, employee experience leader, Ephraim Freed. Together, they revisit the theme of that first episode, Bring yourself to work: how and why individuality is set to thrive in the workplace, moving on to explore employee experience today, what’s changed and how individuality can still thrive in an ever-changing world of work. Today, flexibility in work is top of mind and hybrid working has created the opportunity for greater diversity, equity and inclusion. Leading-edge thinking from five years ago is now the ‘everyday’ for many, with increasing opportunities to bring your true self to

In a world where companies are still striving to build the muscle for being fully virtual, what will provide the elements of culture when the emphasis is no longer on being together in a physical space? Why is hybrid good for business and how should meeting experiences evolve to suit the long-term needs of hybrid working? In this episode of Digital Workplace Impact, Nancy Goebel is in conversation with Founder and CEO of OfficeTogether, Amy Yin. OfficeTogether provides an operating system for the future office, and Amy offers a unique perspective and fresh thinking on the digital workplace. The two discuss top-line trends surrounding hybrid working and return-to-office programmes – both the positives and the darker side; all at a time when the essential nature of employee choice is really shining through.  Amy’s advice? Build solutions in public, use social media to propel creativity and armour up with the latest technologies. For more practical thinking and a refreshing take on hybrid wor

2021 brought a period of accelerated friction and unexpected plot twists. Throughout, many organizations grappled with returning to the physical office, new approaches to hybrid work and changing cultural expectations. So far, 2022 is bringing a whole new set of challenges that nobody could have expected at the time of putting together the predictions.  Since 2014, DWG CEO Paul Miller has been sharing emerging and maturing trends in the evolving digital workplace, helping to inform decision-makers as they navigate the year(s) ahead. This year, for the first time, Paul has teamed up with Deputy CEO and Digital Workplace Impact host, Nancy Goebel, in predicting what’s to come.    Will 2022 be the year when hybrid leadership comes of age? Is digital working moving into a new phase of growth and creation? Must advanced digital workplaces further connect large workforces to ensure resilience against the unexpected? As iterations of change continue, Paul and Nancy share insights to hel