Digital Workplace Impact

ING has recently undergone a huge project to bring 500 intranets in 40 countries into one shared intranet. As well as that, ING has restructured the company to enable the organization to get the best out of technology. Paul Miller talks to Joris Kok, Product Owner of ‘One Intranet’, who is in charge of the ongoing developmentof the platform.Joris tells us about the benefits of their agile approach; how to create the optimal team; and how the building itself has been renovated to reflect the new ways of working.Show notes, links and resources for this episode: Paul Miller’s digital workplace predictions for 2019: https://digitalworkplacegroup.com/2018/11/14/my-10-digital-workplace-predictions-for-2019Open Knowledge Exchange – January 17, 2019, register here: https://digitalworkplacegroup.com/news-events/dwg-open-events See acast.com/privacy for privacy and opt-out information.

Geert Nijs has almost finished writing his book “A travel guide for your social collaboration road trip”, which is an ingenious alternative to the traditional user guide or training manual.Recorded in person at a DWG Member Meeting in Amsterdam, Paul Miller talks to Geert and Syngenta’s Nicki Allitt about this new approach and the power of storytelling. The trio discuss bringing stories to life; digital conversations; how actions speak louder than words; and why more organizations aren’t telling their stories.Show notes, links and resources for this episode: Digital Workplace 24: https://digitalworkplacegroup.com/digitalworkplace24-2019 “Sapiens: A Brief History of Humankind” by Yuval Noah Harari:https://en.wikipedia.org/wiki/Sapiens:_A_Brief_History_of_Humankind See acast.com/privacy for privacy and opt-out information.

With a background in online collaboration, communicative technologies and working out loud (WoL), Mike Fraietta was tasked with running BNY Mellon’s new intranet programme and encouraging its 50k+ employees to better connect to their tasks, to each other and to content. He talks to Paul Miller about the unusual approach to usermigration; the challenges and triumphs of the programme; and the highs and lows of WoL.Show notes, links and resources for this episode: BNY Mellon NEXEN: https://www.bnymellon.com/us/en/who-we-are/people-report/collaborate/nexen-digitalizing-business.jsp See acast.com/privacy for privacy and opt-out information.

Adoption is critical to digital workplace initiatives if they are to thrive and deliver on their objectives. The discussion centres around DWG’s recent report “Digital workplace adoption strategies: Proven approaches to bring users on board” and includes the key findings from the report as well as real-world examples from practitioners at Scottish Government and .Show notes, links and resources for this episode:Digital Workplace 24: https://digitalworkplacegroup.com/digitalworkplace24-2019Digital workplace adoption strategies: Proven approaches to bring users on board – FREE report excerpt: https://digitalworkplacegroup.com/resources/download-reports/digital-workplace-adoption-strategies-proven-approaches-to-bring-users-on-board“Chicago conference” – Digital Workplace Experience 2018: https://www.dwexperience.com/2018 See acast.com/privacy for privacy and opt-out information.

Our guests in this (slightly unusual) episode of Digital Workplace Impact, are both involved in innovative, global initiatives that challenge the current way of thinking. These two young, ambitious leaders offer their perspective on digital government – outlining the current situation, how governments will need to evolve and asking whether the nation state will even exist in 100 years. And, of course, we ask what all this will mean for the digital worlds of work. We also take a glimpse inside their respective organizations and learn more about the difference these inspiring initiatives are making.Show notes, links and resources for this episode:Digital Nations Group: https://digitalworkplacegroup.com/digital-nations-groupe-Residency: https://e-resident.gov.eeApolitical: https://apolitical.co See acast.com/privacy for privacy and opt-out information.

Today’s digital technology has the power to influence our behaviour on a global scale, for better and for worse. And with financial rewards often disrupted by the need for other workplace values, such as flexibility, it’s in an employer’s best interest to ensure its digital workplace is ticking all the right ethical boxes. But what does an “ethical” digital workplace look like? Join us as we discuss who’s got it right and who’s got it wrong, trust, user centricity and striking a balance.Show notes, links and resources for this episode:Cennydd Bowles: https://www.cennydd.comDigital Workplace Wellbeing: http://www.digitalworkplacewellbeing.comFuture Ethics”, by Cennydd Bowles: https://www.future-ethics.com“Your workplace is watching you!”, Digital Workplace Impact episode featuring Humanyze: https://digitalworkplacegroup.com/dwg_podcast/workplace-watching-you See acast.com/privacy for privacy and opt-out information.

Employee experience has become an increasingly hot topic over the last few years, fueling many internal projects. Recorded live at Digital Workplace Experience in June, Paul Miller probes our guests on what employee experience means, how it compares to customer experience and the importance of strong leadership.Show notes, links and resources for this episode:Digital Workplace Experience 2018: https://www.dwexperience.com/2018 See acast.com/privacy for privacy and opt-out information.

In this episode of Digital Workplace Impact, Paul Miller catches up with the winners of the Digital Workplace of the Year Awards 2018. Tune in and hear from Aaron Kim from Royal Bank of Canada, Liberty Mutual’s Troy Campano and Cisco’s Alan McGinty, as they tell us what it’s like to be recognized in these awards, what makes for a winning digital workplace, their lessons learned along the way and their focus for the future.Show notes, links and resources for this episode:Digital Workplace of the Year Awards: https://digitalworkplacegroup.com/digital-workplace-year-awardsDigital Workplace Experience 2018: https://www.dwexperience.com/2018Digital Workplace Impact podcast: How London’s Heathrow Airport is preparing for digital take-off: https://digitalworkplacegroup.com/dwg_podcast/how-londons-heathrow-airport-is-preparing-for-digital-take-off See acast.com/privacy for privacy and opt-out information.

There’s no denying that remote working is on the rise. Despite the plethora of benefits that come with it, in this podcast, we ask Dion Hinchcliffe and Rita Zonius: how well-equipped are leaders for “network leadership”; what options will there be for those who choose not to work remotely; and are we really able to keep up with and make the most of the technology and tools in this space?Follow the conversation as they discuss the need for social interaction, disseminating culture, acclimatizing to change and minimizing employee disengagement.Show notes, links and resources for this episode:"How to optimise remote work", Marginalia: http://www.marginalia.online/how-to-optimize-remote-work/Digital Workplace Experience 2018: https://www.dwexperience.com/2018"Creating a sustainable digital workplace in the exponential era", Dion Hinchcliffe, keynote speech at Digital Workplace Experience 2018: https://www.dwexperience.com/2018/topics/keynote-creating-sustainable-digital-workplace/Wirearchy: http://wirearchy.com/

Loved (at least by some!) and played the world over, cricket has reinvented itself to appeal to new audiences. Off the pitch, the England and Wales Cricket Board (ECB) is reinventing the way its cricket clubs operate transitioning them from legacy, paper-based processes to the digital workplace. From WiFi to biometric analysis, Damian Smith explains how technology is not only enabling cricket clubs to run more effectively, but is helping them to fulfill strategic objectives, enrich the experience for match goers and inspire the next generation of cricket lovers.Show notes, links and resources for this episode:England and Wales Cricket Board: https://www.ecb.co.ukAll Stars Cricket: https://www.ecb.co.uk/play/all-stars See acast.com/privacy for privacy and opt-out information.

Looking 12 years ahead, how do you envisage the digital workplace will be? This forward-thinking discussion is framed by the four dimensions outlined in DWG’s brand new research report “Digital Workplace 2030: Preparing now for the digital worlds of work to come”. Wells Fargo’s Pete Fields, Adobe’s Toni Vanwinkle and Omar Divina from HyperScience share their experiences and opinions on “space”, “capability”, “intelligence” and “beauty”.Show notes, links and resources for this episode:“Digital Workplace 2030: Preparing now for the digital worlds of work to come”, DWG research report – free to download: https://digitalworkplacegroup.com/resources/download-reports/digital-workplace-2030-preparing-now-digital-worlds-work-come See acast.com/privacy for privacy and opt-out information.

76,000 people work at Heathrow airport whom are employed by around 300 different companies. 60% of these people do not have a desk or a laptop, With that, Heathrow Airport is on a mission to deploy a truly mobile digital workplace. Neil Barnett, Senior Digital Communications Manager, talks us through the project to date, explaining how it accommodates the diverse workforce. He describes how the HR, IT and Communications teams are working together, the challenges they’ve faced, and goes into detail on the technologies they are using to differentiate the airport, making it more competitive and efficient.Show notes, links and resources for this episode:Heathrow Airport: Facts and figures: https://www.heathrow.com/company/company-news-and-information/company-information/facts-and-figuresRace the plane: http://www.racetheplane.com See acast.com/privacy for privacy and opt-out information.

Scottish Government is blazing a digital trail. It’s improving its internal digital workplace; digitizing its frontline services; and boosting its economy.Paul Miller talks to Ken Goodlad about how Scottish Government is dispelling the myth that the public sector are digital laggards. From the mentoring scheme “Digital Friends” to setting up global firsts such as CivTech, Ken tells us how they have been able to make such a success of their digital programme and why being leaders in digital innovation doesn’t necessarily mean being digital experts. Show notes, links and resources for this episode:Realising Scotland's full potential in a digital world: A Digital Strategy for Scotland: http://www.gov.scot/Publications/2017/03/7843Digital Nations Group: https://digitalworkplacegroup.com/digital-nations-group/ CivTech: https://civtech.atlassian.net/wiki/spaces/CIV/overview?mode=global See acast.com/privacy for privacy and opt-out information.

When the topic of AI and the future of work arises, the picture painted is often a bleak one. But Calum Chace and Angus Knowles-Cutler have a much more optimistic outlook on the future. Paul Miller asks them both: What should children be learning today to equip themselves to work alongside machines?This enlightening and refreshingly positive conversation also covers how we can all prepare for the future; how different societies will adapt and which will prosper; and asks would a life without having to work really be so bad?Show notes, links and resources for this episode:Surviving AI – Calum Chace: https://calumchace.wordpress.com/surviving-ai-synopsis/Workplace Automation & the “Useless Class” – Yuval Noah Harari: https://www.youtube.com/watch?v=OMDlfNWM1fA See acast.com/privacy for privacy and opt-out information.

Smart cities are popping up all over the world – tackling various issues: cutting crime; reducing traffic congestion; relieving pollution levels. And while the initiatives may vary, every smart city has the same goal – to improve the lives of its citizens.The smart city at the centre of our podcast is Kansas City and we talk to Bob Bennett, Chief Innovation Officer of Kansas City, and Gordon Feller, founder of the highly influential smart city program Meeting of the Minds, both of whom are tasked with harnessing the power of data and technology for the greater good.Follow the discussion as we explore the definition of a smart city; what it means to live in one; how they are changing the way we work; and what we can expect from them in the future.Show notes, links and resources for this episode:Meeting of the Minds – http://meetingoftheminds.orgKansas City: Edison Award (Gold) for “Collective Disruption” and civic innovation in 2017 – http://www.edisonawards.com/winners2017.phpHow did Kansas City create the l

Paul Miller speaks to Gregg Carman, Executive VP of Global Commercial Operations at Humanyze about how they are helping their clients to replace performance reviews and employee surveys with “people analytics” to make their organizations more productive and profitable, along with improving the experience for employees. Your workplace is watching you but with the objective of creating a more engaging and satisfying place in which to work.Follow the conversation as Paul and Gregg discuss AI and the science behind the analytics; how Humanyze’s thinking has developed over time; and the ever-sensitive subject of respecting employee privacy.Show notes, links and resources for this episode:“Digital workplace integration: Key approaches to drive benefits”: free report by the Digital Workplace Group – https://digitalworkplacegroup.com/resources/download-reports/digital-workplace-integration-key-approaches-drive-benefits“Homo Deus: A Brief History of Tomorrow” by Yuval Noah Harari – https://www.amazon.co.uk/Homo-Deus

This episode of Digital Workplace Impact takes us on a tour of the globe and explores how technology is enabling developing nations to kickstart their economies and inspire their younger generations. Paul Miller speaks with Samia Melhem, Global Digital Development Lead at the World Bank’s Transport and ICT Practice.With a dramatic rise in entrepreneurial spirit among the young, as well as the speed of response that comes with social media, governments need to digitally modernize from within to inspire and cater for the needs of their fledgling citizens. Paul and Samia discuss what is needed to drive these projects forward to a successful completion; how the word is spreading; and why ICT (information communication technology) has been key to the breakthrough in so many developing countries.Show notes, links and resources for this episode:“World Development Report 2016: Digital Dividends” - http://www.worldbank.org/en/publication/wdr2016 Digital Nations Group meeting at World Bank HQ, Washington DC – https:/

The first Digital Workplace Impact podcast of 2018, hosted by Paul Miller, investigates wellbeing (a very topical subject for January!) with Sally Augustin and Christine Kohlert.Wellbeing in the workplace has benefited from a sea-change in recent years, with organizations taking it more seriously and working harder to retain employees. Tune in to hear the trio discuss the impact of wellbeing on employee output; how digital workplaces can have an adverse effect on our wellbeing; balancing company and local cultures; and napping at work!Show notes, links and resources for this episode:“Design with Science” – https://designwithscience.com“Space for Creative Thinking: Design Principles for Work and Learning Environments”, by Christine Kohlert and Scott Cooper – https://www.amazon.co.uk/Space-Creative-Thinking-Principles-Environments/dp/3766722670/ref=sr_1_1?s=books&ie=UTF8&qid=1514581982&sr=1-1“Dar Es Salaam: Urbane Restrukturierung Einer Afrikanischen Hafenstadt”, Christine Kohlert’s first book – htt

In this special episode of Digital Workplace Impact, instead of being the interviewer, Paul Miller, CEO of DWG, is the interviewee. Paul talks us through his 10 digital workplace predictions for 2018, with the objective of helping digital workplace teams to anticipate industry trends along with their implications.Now in his fifth year of predictions (and with a strong track record), tune in to find out what Paul believes the digital workplace has in store for us!Show notes, links and resources for this episode:My 10 digital workplace predictions for 2018 - https://digitalworkplacegroup.com/2017/11/27/10-digital-workplace-predictions-2018/ See acast.com/privacy for privacy and opt-out information.

Since its inception in 1958, NASA has accumulated a wealth of data and information as part of its spectacular research programme. One of its most significant challenges is how to turn this data and information into actionable knowledge. As Chief Knowledge Architect, our guest, David Meza grapples with this challenge every day. Hear David’s thoughts on what it’s like to work at NASA; our (sometimes unhealthy) dependency on technology; and how the digital workplace has influenced team dynamics (and the demise of the ego!).Show notes, links and resources for this episode:Digital Workplace Impact Episode 15: Driving for digital workplace success – with Williams Formula 1: https://digitalworkplacegroup.com/dwg_podcast/digital-workplace-williams-formula-1/Paul Miller’s blog post: 5 essential skills we need now – for the digital workplaces to come: https://digitalworkplacegroup.com/2017/10/17/5-essential-skills-we-need-now-for-the-digital-workplaces-to-come/ See acast.com/privacy for privacy and opt-out information.